Returns and Refunds Policy
Returns and Refunds
When can I return the goods?
concert-shirts.com grants you the right to return the product at any time within 30 days from the day after receiving the product without receiving any reason. You can return any item within 30 days, as long as the item is in an ideal condition (unused, labeled, in the original packaging, not customized).
Are there any items that I cannot return?
Yes! Any customized items cannot be returned or exchanged. As long as the product is in ideal condition (unused, labeled, in the original packaging), any other product can be returned within 30 days
Can I return inappropriate items? Is it free?
You can return any item within 30 days, as long as the item is in an ideal condition (unused, labeled, in the original packaging, not customized). But you need to compensate for the loss of freight.
When will I know that you have received my return?
The time it takes from sending the package to reaching our warehouse depends on the courier service you choose to return. Of course, once the returned product is returned, we will notify you directly by email. You can always ask the courier service about the whereabouts of the shipment.
How will I get a refund?
After processing your return, we will refund you and send you a confirmation email. We will refund according to the payment method you used when ordering. You will receive the money in your account within approximately 4 to 10 days, but it depends on the payment method used when placing the order and the bank.