Privacy Policy

Privacy Policy

We know how you care about using and sharing information about you, and thank you for your trust. This privacy policy explains how
(collectively referred to as "we, "us" or "our") uses our website, network, applications, mobile applications, online services and other services we provide (hereinafter referred to as "services") ”) or collect, use and share information about you when interacting with us.

What information do we collect about customers?

Information you provide

Registration and profile information. When you create an account and place an order, we will ask you to provide your name, email address, phone number, payment information, billing and shipping address, and other information you choose to provide.

Payment Information. When you make a purchase, we will collect the payment card information. Depending on the payment method you choose, we may use a third-party service provider to process the payment for us and receive your payment card information.

communication. If you contact us directly, we may receive additional information about you. For example, when you contact our customer service team, we will receive your name, email address, phone number, the content of the message or attachment you may send to us, and other information you may choose to provide. We may also record your phone calls to our customer service team to handle your enquiries and conduct training, research and product development.

Information we collect when using our services

Location information. When you use our services, we receive your general location information (for example, your Internet Protocol ("IP") address may indicate your more general geographic area).

Device Information. We will receive information about the equipment and software you use to access our services, including IP address, web browser type, operating system version, phone operator and manufacturer, application installation, device identifier, mobile advertising identifier And push notification token.

Use information. In order to help us understand how you use our services and help us improve our services, we will automatically receive information about your interaction with our services, such as the pages or other content you view, searches you make, purchases made, and dates and Time your visit.

Information we infer. We may derive information about you or make inferences about you based on the information we collect about you. For example, based on your browsing or buying activity, we may infer your buying preferences.

Information about cookies and similar technologies. We and third-party partners use cookies, pixel tags or similar technologies to collect information. Our third-party partners (such as analytics and advertising partners) may use these technologies to collect information about your online activities, which will emerge over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and permanent cookies. After closing the browser, the session cookie disappears. After you close your browser, a permanent cookie remains, and your browser may use it when you visit our services in the future. Please check the "Help" file of your web browser to learn the correct way to modify cookie settings. Please note that if you delete or choose not to accept cookies from the service, you may not be able to use the features of the service to the fullest extent. For more detailed information about our use of cookies and how to disable them, please refer to our Cookie Policy.

customer feedback. When you use our services, we will receive information about the ratings and reviews you posted.

Information we receive from third parties

Information from third-party services. If you choose to link our services to a third-party account, we may receive information about you, including your profile information and your use of the third-party account. If you wish to restrict the information provided to us, you should visit the privacy settings of the third-party account to understand your choices.

Other third parties. We may receive other information about you (such as demographic data) from third parties (such as data or marketing partners) and combine it with other information we have about you.

How do we use the collected information?

We use your contact information (i.e. email address, phone number and billing and/or shipping address) for the following purposes:

We use your billing and shipping address to process and deliver purchases, returns and out-of-stocks, and to help prevent fraud.

We use your email address and phone number to send you security alerts, shipping notifications and other administrative messages to provide customer support and for marketing purposes, such as sending you information about products, promotions, surveys, news and events we believe You may be interested.

We also use your email address to help you create, manage and maintain an account on our service.

We use other information collected:

To customize our services and products to provide you with tailored content, such as (i) remember your information so that you don’t have to re-enter the information during your visit or the next time you visit our website; (ii) provide Customized advertisements, content and information; (iii) monitor and analyze the effectiveness of our services and third-party marketing activities; (iv) monitor the overall usage indicators of the website, such as the total number of visitors and the number of pages viewed; (v) Track your entries, submitted content and status in any promotion or other activities on our website;

Monitor and analyze trends, usage and activities, and improve our service and product supply;

Provide, maintain and improve our products and services, including customer service;

Record your purchases through our services;

To enable you to post comments and communicate with us through our services (including on our social media pages);

Facilitate the connection of third-party services or applications (such as social networks);

Facilitate transactions and payments;

To prevent fraud and unauthorized transactions, including by identifying potentially unauthorized users and/or hackers; and

For compliance purposes, including the enforcement of our terms of service or other legal rights, or as required by applicable laws and regulations, or as required by any judicial process or government agency.

How do we share customer information?

Members and subsidiaries. We may disclose your information to our affiliates and subsidiaries for any of the purposes described in this privacy policy.

Suppliers and service providers. We may share any information we receive with vendors and service providers that are reserved for providing services.

Third-party application integration. If you connect a third-party application to our service, we may share information with that third party.

Analyze partners. We use analytical services such as Google Analytics to collect and process certain analytical data. These services may also collect information about your use of other websites, applications and online resources.

Advertising partners. We work with third-party advertising partners to show you ads that we think may be of interest to you. These advertising partners may set and access their own cookies, pixel tags, and similar technologies on our services, otherwise they may collect or access information about you, which may change over time and through different Website and online services. Aggregate or de-identified form. We may provide certain automatically collected, aggregated or otherwise de-identified information to third parties for various purposes, including (i) compliance with various reporting obligations; (ii) for commercial or marketing purposes; or (iii) To assist such parties to understand our users' interests, habits and usage methods of certain programs, content, services, advertisements, promotions and/or features available through the service.

According to laws and similar disclosure requirements. If we believe it is necessary or appropriate to do so, we may access, retain and disclose your information: (i) comply with law enforcement requirements and legal procedures, such as court orders or subpoenas or other legal requirements of public authorities, including compliance with national security Or law enforcement requests; (ii) respond to your requests; or (iii) protect your, our or others' rights, property or safety. For the avoidance of doubt, if you post any offensive content on or through the service, your information may be disclosed.

Merger, sale or transfer of other assets. We may transfer your information to service providers, consultants, potential transaction partners, or other third parties in connection with the consideration, negotiation or completion of company transactions that we are acquired or merged with by another company, or we sell, Liquidate, or transfer all or part of our assets. After any of these incidents occur, the use of your information will be subject to the regulations in effect in this privacy policy when the applicable information was collected.

agree. We may also disclose your information with your permission or guidance.

What are my options?

You can always choose not to provide information, even if you may need to purchase information or take advantage of certain features in our services. You can also manage and update your information, or close your account by sending an email to

Marketing Communications. If you don't want to receive marketing emails from one of our brands, just click the unsubscribe link at the bottom of any of these emails. If you choose not to receive marketing emails, we may still send you other types of messages, such as purchase receipts, information about shipments, or emails about your account.

Do not track. There is currently no accepted standard on how to respond to "do not track" signals, and we do not respond to such signals.

Child privacy

We will not knowingly collect, maintain or use the personal information of children under the age of 16, and no part of our services is directed at children. If you find that a child has provided us with personal information in violation of this privacy policy, you can remind us at

Data Security

We use certain protection measures to protect personal information processed in accordance with this privacy policy. Unfortunately, the 100% security of the Internet cannot be guaranteed, and we cannot guarantee or guarantee the security of any information you provide to us.

Legal basis for processing

We will only process the relevant personal data on the following legal basis:

necessity. It is necessary to perform our responsibilities under the contract signed with you. For example, by processing your order and delivering the products you have purchased;

Legal rights. When we have a legitimate interest in processing your personal data. For example, to communicate with you about changes to our services or legal documents to prevent fraud or to provide, protect and improve our products and services. Only when our legal rights are not covered by yours, we rely on our legal rights for processing;

agree. If we ask you to agree to a specific processing activity (such as sending marketing emails) and you provide consent in a specified way; and legal obligations. In some cases, in order to comply with legal obligations (such as responding to legal procedures), processing must be done.

Data subject request

You have the right to request access to and receive information about your personal information that we maintain, update and correct any inaccuracies in your personal information, restrict or oppose the processing of your personal information, anonymize or delete the information appropriately, or Exercise the right of data portability and easily transfer your personal information to another company. In addition, you may also have the right to lodge a complaint with a supervisory authority, including in the country where you live, where you work, or where the incident occurred. In addition, you may have the right to revoke any consent you previously provided to us regarding the processing of your personal information at any time for free. We will continue to apply your preferences, which will not affect the legality of processing before you withdraw your consent.

You have the right to revoke the consent you previously provided to us regarding the processing of your personal information at any time for free. We will continue to apply your preferences and this will not affect the legality of processing before you withdraw your consent.

data transmission

When we transfer personal information outside of the European Economic Area, the United Kingdom or Switzerland, we will comply with applicable data protection laws. We may transfer your personal information to countries that provide an appropriate level of protection in accordance with applicable data protection laws, and we may use contract protection laws to transfer personal information. You can follow the instructions in the "Contact Us" section to contact us to obtain a copy of our safeguards for transferring personal information outside of the European Economic Area, the United Kingdom or Switzerland.

Data retention

We will store the collected information about you for as long as it is necessary for the original purpose of collection. We may retain certain information for legitimate business purposes or legal requirements. When determining the retention period, we will consider various criteria, such as the type of products and services you request or provide to you, the nature and duration of our relationship with you, and if we delete the services we provide to you The impact of is from you or certain information related to you, the mandatory retention period and statute of limitations stipulated by the law.

Problem or complaint

If you are worried that we cannot solve our personal data processing problems, you have the right to complain to the data privacy management agency where you live.